Making a Withdrawal

To submit a withdrawal request:

  • Please email Customer Support -
  • Provide the amount you wish to withdraw, and the funds will go back to the last card you deposited with
  • The minimum allowed withdrawal amount is £1. The maximum allowed withdrawal amount for each request is £50,000.

We will respond to your request within 2 working days. The full withdrawal process should take approximately 7 days. 

In the event that withdrawal is unsuccessful, customer support will contact you to arrange an alternative withdrawal method.

Please do not send us your card details.


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